“As always a pleasure to deal with, always helpful.” Kelli Edwards
“Delivered it – A+”
“I felt my concerns were met and that NSA went above and beyond to help me get the best price and car for my daughter’s 1st car. Thank you NSA!” Nicole Doan
“Internet Ad should be accurate.” Richard Anderson
“Hi, Mike and Dave! Just wanted you to know that I am lovin’ my new to me Jeep Liberty. Dinga and I went to Rochester Sunday and it was wonderful! Pretty good mileage for highway 22.2 mpg. City about 15.4! Loved the cruise control! Thanks.” Judy Lynn Cogswell
“Northern State Auto was helpful working with us to make the best deal for us — including just great customer service and prompt service w/ questions or comments. Thank you 🙂 Haven’t encounted any problems at this time.”
“Small hometown fine personal service – no “big box” cold service.” Robert/Maxine Piecuch
“Problems, if any, with car are completed on time and fairly.” Tony Panetta
“Northern State Auto is a very courteous and helpful dealership. They answered all my questions and concerns.” Sandra Dildine
“Wish that Mr. Marty was given more hours as a salesman – he seems very friendly, well groomed, alert, and extremely happy to see anyone.” Archie & Gail Frazer
“Mike was so helpful. I explained my back problems & price range and he came through for me. I would definitely recommend him.” Sheila Edwards
“Thank you for your good service.” Kay Roof
“Facility was clean and well maintained.” Daniel & Tyna Dibble
“Thanks! This has been an enjoyable experience for me. Dave – you Rock! I love my car! Huge thanks, again.” Raqueal Spry
“The staff was an absolute delight to work with. Everything was explained to the fullest detail – which I have never had. I will definitely be a repeat customer!! Thanks so much!”
“It was affordable and needed one.” Charles Gee
“Nice Vehicle – Thank you.”
“Wonderful people to work with! Will Always look there first for our next vehicle!” Sarah and Lonnie Chase
“Nothing but good things, GREAT service, never a problem, mostly my trust in Mike and staff.” David Whittaker
“Thank you so much! We love our new van and so do our 3 kids and 3 dogs! We have been telling everyone about the wonderful prices and no pressure salesmanship at Northern State Auto!” Sarah and Bob Tubbs.
“Car looks sharp, runs great, as always thanks so much, you always come though for us. Tom”
“I have referred three people to Northern State Auto. The only thing I am unhappy with, is the cigarette lighter does not work to charge my cell.” Jessica Richards. NORTHERNSTATE AUTO NOTE: We have contacted customer to take care of this problem at no charge.
“Dealer went above and beyond his duty to help me get the car. I would send others his way. Thank you for everything.” Bryan Urkewich
“With 2 satisfied customers and myself for technical work on my old car – have trust in you. I love my new to me Jeep – runs much smoother than the old one.” Judy Cogswell
“I don’t care to even look anywhere else!” Rick Haldeman
“We are very pleased with our purchase. Thank you for everything.” Lauren Campbell
“My reason for purchasing from Northern State: convenient location, have faith and trust in owner. Family also very pleased with this agency – great reliability, fair price, excellent follow-up service.” M. E. Losito
“Good Service.”
“Affordability and good value.” Nathan Allen
“Past experience with Northern State Auto as being fair, friendly, great dealer, great cars with good service. Very helpful with motor vehicle papers, insurance coverages, will and has delivered our purchase to us 20 miles away!” George & Jeannine Hatch (purchased 2 Chryslers)
“This is my 2nd vehicle I bought from NSA, My first one gave me 6 good years and was so reliable and never had any major problems. I trust NSA not to take advantage of the customer and would highly recommend them to others.” Jessica Altilio
“Wanted to update our 2nd vehicle. The truck we bought from NSA was perfect and the price was great.” Tom & Cheryl L.
“Needed inexpensive, small 4 cylinder, 4 door.” Joseph Gennosa
“Thank you.” — Alfonso Smedley
“Return customer myself!” — Dorine L. DePue
“Have purchased other vehicles from you (Northern State Auto). No Concerns!!! We are satisfied with all the help and friendly services we get at Northern State Auto!” Barbara Cady
“Friendly honest dealership, always trying to please the customer.” Sharyn Miller
“We were extremely satisfied w/ our experience at NSA – Everyone is so friendly & willing to go out of their way to please the customer.” “We Love It.” Schrock
“Liked the low pressure sales approach, very thorough explanation at time of the sale. Very fair pricing, flexible hours, were very helpful.”
“We trust you, that’s why we bought”
“Was so well satisfied with the previous car I had that was bought there & the service, that I decided to turn there formy new car” — Mary Krueger
“Have been with you for years and will continue to do so for years to come.” — Brad Horton
“Everyone (especially the owner) treats you like family. They don’t just sell you a car — they service them as well and care when there is a problem. They go the extra mile for all of their customers!!” — Wayne and Linda Horton
“As in past dealings all service was excellent.” — Joe Santucci
“The vehicle was in excellent condition. I love it. It came on the lot at a time when I was looking for a bigger vehicle for my family. I enjoy the ride everytime I’m in it and the kids just love it.”
“Could not be more pleased with purchases over last 15-20 years” Rick Haldeman.
“As usual we got the best value for our money (and quality).”
“We are being completely honest, great dealer, automobile, service and very personable.” — Joe Losito
“Very happy with both of our car purchases. Will continue to come for our future auto needs.” — Annette Pierson
“I’ve purchased from NSA in the past, then went elsewhere. I came back to NSA because of good values and I trust the staff – not always the case these days!” Donna Ferris
“I wouldn’t buy a car anywhere else! The only place where there is truly customer service.” Barbara Frey
“Only dealership I take my car to. We have bought four (4) cars here.”
“You (Northern State Auto) always take care of our problem in a timely manner, for a fair price and a quality job.” Cindy McGuire
“Very much looking to purchasing another vehicle.” James & Ann Marie Gibson.
“Northern State Auto is the best with the reputation to back it up. Best auto Dealership in the Southern Tier, I would go no where else.” Joe Kopacz
“We have been extremely pleased with this dealership and the employees – we love our car and would definitely purchase another car from this dealership — They have been just wonderful to us.”
“Wanted a vehicle that performed like a van, but not as large & wanted it to be sportier than a van. Very impressed with salesman who would go out of his way to accommodate me in disposing of my old vehicle and the concerned mechanic to care whether my seat was the right height for me. I have never in all of my 40+ years of buying cars, dealt with such friendly, caring, & willing to go above & beyond what one
would expect of a dealer to do, car dealership. Thank you. MaryAnn Jones PS: I collect $2 bills – thanks you’re the best!”
“I would & will recommend Northern State Auto, Inc. to any friends & family looking to buy a pre-owned vehicle. Thanks again Mike, the truck has been great! I look forward to doing business with you again in the future. Thanks so much for going the “extra mile” and meet me halfway in Dansville. It is this type of service that separates You from the other dealers. Keep up the hard & honest work that you do &
stand for.” Best Regards Brian Dooley
“I am very happy to recommend Northern State Auto to anyone who is looking to purchase a used car in the Elmira, NY area. I bought a 2009 PT Cruiser from them last week and I love my new “used” car. I appreciated the fact that there was NO PRESSURE; no gimmicks or games. I feel that I got a very fair price and excellent customer service. Mike and Marlene helped me with all the paperwork. The dealership
has been in Elmira for more than 25 years and they have a reputation for their service.. If you are an animal lover, you will love the company mascots: 3 dogs and 2 cats. They are nice people and they treat their customers the way that they would want to be treated. Check out their website at http://northernstateautoinc.com/assistance.html.” (Cars.com) Cynthia Huling-Hummel
‘I am thrilled with my new “used” car. This is a great little dealership with excellent customer service. (no pressure/no games/no gimmics). It was just a “friendly” “old fashioned”/”down to earth” buying experience. (like the good ol days) where a hand shake sealed the deal. They (Mike & Marlene) made buying a car a GREAT experience (not at all stressful). They took care of all the paperwork & made it easy for me to drive away in my “new” 2009 PT Cruiser. I have already recommended Northern Auto to several friends who are “looking”. I told them you’ll get a great vehicle at a great price. Check this place out! Also this dealership supports activities & organizations in Elmira – so let’s support them: BUY LOCAL. Also go meet their friendly & “furry” Sales Associates. Thank you!” Rev. Dr. Cynthia Huling-Hummel
Having purchased quite a few cars from Northern State Auto, I always have enjoyed the fine, friendly, hometown service that you can’t get at any ‘Big Box’ auto dealers.” Robert S. Piecuch
“This is our third vehicle in less than one year from Northern State Auto. Would not buy a used car anywhere else.” Steven Greenberg/Amanda Sharp
“You guys always go above and beyond what you have to!” Mary Walton
“Many cars in area for sale, chose your dealership because of reliability and honesty. Hope you’re around for my grand kids!” Dan Corter
“Excellent past experiences too many to mention.” Richard G. Haldeman
“I see your cars all over and everyone says how awesome you guys are. Glad to be doing business with people who appreciate and earn the sale by offering beautiful dependable cars that you are willing to back up. Thank you for my first Jeep. I love it.” Drew Christian
“I know I will be take care of. I will never be cheated on auto problems. They are very trustworthy.” M.J. Semler
“Big dealerships could care less; you’re just another victim. At NSA, you the customer are treated with respect. The dealer actually cares about you. If you want satisfaction – you’ll deal with NSA! AAA+++ Company!” John M. Rog
“Excellent place to deal with, they really care.” Carole Strong
“Rather deal w/ small dealership rather than someone like ——“. James Bailey NSA Note: Customer provided the name of a large local dealership. Northern State Auto omitted the name but totally agrees with customer — most everyone knows, however, whom the customer is referring too. They have a very bad reputation, ask around if you don’t know who it is.
“I feel Mike has given Northern State Auto a reputable name. Something this area could use. I tell everyone looking for a car to go see you!” Karen K.
“Looking forward to purchasing another vehicle in the near future — real soon. Got such wonderful care. Everyone was great and helpful.” Linda A. & Ken Sedgwick